• Case Study

From Data Overload to Strategic HR: Intercom’s Journey with PeopleInsight

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Intercom, a growing tech company with a 50-person HR team, wanted to improve its people analytics capabilities to enable strategic decision-making. With only one data analyst to handle all stakeholder requests and deliver insights, Intercom faced challenges in scaling its analytics operations. To overcome these limitations, Intercom implemented PeopleInsight by HireRoad.

Key Challenges Intercom faced before PeopleInsight:

  • HR Reporting
  • Complex HR Technology Integration
  • Limited Scalable Analytics Support
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See how Intercom scaled their analytics operations and slashed reporting time with PeopleInsight.

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