Data Sub-processors for HireRoad Products
We use partners for some business processes that are not core to our expertise but are critical to our customers having a quality experience. Here is our list of sub-processors:
| Entity | HireRoad Product | Activity/Type | Description |
|---|---|---|---|
| Amazon Web Services | All Products | Hosting/Infrastructure | Hosting and infrastructure provider |
| Canadian Web Hosting | PeopleInsight | Hosting/Infrastructure | Hosting and infrastructure provider |
| Cloudflare | Vacancy Filler | Hosting | Hosting platform for static product website content |
| CloudHesive | Learn Recruit/Onboard Vacancy Filler |
Managed Services | Managed service provider responsible for maintaining product infrastructure |
| Datadog | Learn Recruit/Onboard Vacancy Filler |
Managed Services | Managed service platform used for monitoring of product infrastructure |
| Docusign | Recruit/Onboard | Document Processing | E-signature provider used for processing e-sign documents |
| RedBear IT | Acendre | Managed Services | Managed service and SIEM/SOC provider |
| SnapLogic | Acendre Learn |
Data Integration | Integration platform used to process customer-specific data integrations with 3rd party platforms |
| SourceFuse | PeopleInsight | Contractor | Contractor working on the development of AI/ML functionality for PeopleInsight |
| Tray.io | Acendre Learn Recruit/Onboard |
Data Integration | Integration platform used to process customer-specific data integrations with 3rd party platforms |
| Twilio | Acendre Learn Recruit/Onboard Vacancy Filler |
Communications | Provider used to send SMS messages |
| Zapier | Learn | Data Integration | Integration platform that allows customers to configure their own data integrations with 3rd party platforms |
| Zendesk | All Products | Product Support | Customer support platform used for support ticket management and product guides |